Your current FreeStyle Libre reader will not work with the new FreeStyle Libre 2 sensor.

Use the FreeStyle LibreLink app available on the Apple App Store or Google Play Store to scan your FreeStyle Libre 2 sensor.

The FreeStyle Libre 2 readers will be available in South Africa towards the end of 2024.

Discovery Health Medical Scheme members should continue claiming FreeStyle Libre 2 sensors via CDE, M-KEM, Pharmacy Direct, and Medipost to avoid co-payments (depending on plan type).

If you claim from a pharmacy not listed above, the price of each sensor may be greater than the approved CGM benefit amount, and the amount billed by pharmacy would be for your own account.

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How to connect with caregivers

Share your glucose data with friends, family and caregivers with the LibreLinkUp app§

With the LibreLinkUp app, family members and friends can receive your real-time glucose readings and customise glucose alarms. Ideal for parentsѰ and caregivers, the LibreLinkUp mobile app allows them to keep up-to-date with your glucose levels, wherever they are.ǁ

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A FreeStyle Libre System user smiling using her phone standing with her partner, a visibile sensor can be seen on her arm.
A FreeStyle Libre System user smiling using her phone standing with her partner, a visibile sensor can be seen on her arm.
A FreeStyle Libre System user smiling using her phone standing with her partner, a visibile sensor can be seen on her arm.

How it works

Connect the FreeStyle LibreLink◊  to LibreLinkUp to remotely share glucose readings and alarms with loved-ones

How to Connect

Connect FreeStyle LibreLink app and LibreLinkUp together to help you manage your diabetes better

Connect on the FreeStyle Libre apps*

For the person wearing a FreeStyle Libre 2 sensor that wants to share their glucose data and alarms^

To invite someone to see your glucose readings, open your FreeStyle LibreLink app, ensure that you are logged in to your LibreView account in the app, then:

  • Open the Navigation Menu. From any screen, tap the "three lines" icon in the top-left corner.

  • Tap Share or Connected Apps.

  • Tap Connect or Manage in LibreLinkUp.

  • Tap Add Connection.

  • Enter Connection Information. Enter the name and email address of the person that you want to share your glucose readings with.

  • Tap Add.

You can share your glucose readings from the FreeStyle LibreLink app with up to 20 family members and friends.

2 smartphones showing the FreeStyle LibreLink app on one and the FreeStyle Libre 3 app on the other

Connect on the LibreLinkUp App

For the family, friend or caregiver that wants to receive glucose information

After you receive a connection invitation email from a FreeStyle LibreLink app user, click on the link in the email to download the LibreLinkUp app from the app store (if you don’t already have the app installed). After installing the LibreLinkUp app, follow the prompts to create an account and connect:

  • Tap Get Started Now on the welcome screen.

  • Review and accept the End User Licence Agreement and Privacy Notice.

  • Create an account. Enter your country/region of residence, name, email address and preferred password.

  • Go to your email inbox to verify your account and complete setup.

  • After you have set up your account, you will see a notification telling you that FreeStyle LibreLink app user would like to share their glucose readings with you. Press Accept.

Two smartphones showing screenshots of the LibreLinkUp app. One shows the signup and login screen and the other shows an example notification next to LibreLink app icon

You will now receive glucose information in the LibreLinkUp app. You do not need to have the LibreLinkUp app running to receive notifications from your connections. You can connect with up to 20 FreeStyle LibreLink app users to see their glucose readings.

Having Trouble?

If you successfully installed LibreLinkUp and set up your account, but do not see a notification from the FreeStyle LibreLink app user, make sure that your phone has an active Internet connection (Wi-Fi or mobile) and your phone settings allow you to receive notifications.

If you still do not see an invitation and you know that the invitation was sent, ask the FreeStyle LibreLink app user who invited you to send a new invitation to the email address that you used when installed LibreLinkUp.

Benefits

Care for your loved-ones remotely

 

Download the LibreLinkUp app§, connect it to your loved-one's FreeStyle LibreLink app, and you can keep up-to-date with their glucose levels, wherever they are.ǁ,Ѱ

Mother and daughter holding a tray

Better diabetes management with optional alarms

With LibreLinkUp,§ family and caregivers get real-time access to their loved-one's glucose information and customisable alarms for peace of mind1.

FreeStyle Libre products have excellent, reliable alarm performance, especially in the low glucose range.2

    A sleeping boy with FreeStyle Libre sensor visible on the back of his upper arm

    Free to explore without fingersticks†,Ѱ

    When connected, parents and caregivers will be able to see their loved-one's real-time glucose levels and trends, offering the freedom to be out and about without the need for fingersticks.†

    A boy in soccer kit checking his glucose readings on smartphone with FreeStyle Libre sensor visible on the back of his upper arm

    Related Reading

    Connected Care

    Discover how the FreeStyle Libre Ecosystem of products and apps connect together to help you manage your diabetes better.

    Find out more

    Connect to healthcare professionals

    Use our cloud-based management solution LibreView₼ as an option to stay connected to your healthcare team.

    Discover LibreView
    References & Disclaimers

    Images are for illustrative purposes only. Not real patient or data.

    § The LibreLinkUp app is only compatible with certain mobile device and operating systems. Please check www.librelinkup.com for more information about device compatibility before using the app. Use of LibreLinkUp requires registration with LibreView. The LibreLinkUp mobile app is not intended to be a primary glucose monitor: home users must consult their primary device(s) and consult a healthcare professional before making any medical interpretation and therapy adjustments from the information provided by the app.

    * FreeStyle Libre apps refers to the FreeStyle LibreLink

    ^ Sharing of glucose data requires requires registration with LibreView. Automatic upload to LibreView requires a wireless internet connection or mobile data connection.

    ◊ The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app. Use of FreeStyle LibreLink may require registration with LibreView.

    ǁ Transfer of glucose data between applications depends on Internet connectivity.

    Ѱ For children aged 4-12, a caregiver at least 18 years old is responsible for supervising, managing, and assisting them in using the FreeStyle Libre system and interpreting its readings.

    † Fingersticks are required if glucose readings and alarms do not match symptoms or expectations.

    ₼ The LibreView data management software is intended for use by both patients and healthcare professionals to assist people with diabetes and their healthcare professionals in the review, analysis and evaluation of historical glucose device data to support effective diabetes management. The LibreView software is not intended to provide treatment decisions or to be used as a substitute for professional healthcare advice.

    1. Campbell, F. Pediatric Diabetes. (2018): https://doi.org/10.1111/pedi.12735 [Accessed May 2023]

    2. Shridhara Alva, Timothy Bailey, Ronald Brazg, Erwin S. Budiman, Kristin Castorino, Mark P. Christiansen, Gregory Forlenza, Mark Kipnes, David R. Liljenquist, Hanquing Liu. “Accuracy of a 14-Day Factory-Calibrated Continuous Glucose Monitoring System with Advanced Algorithm in Pediatric and Adult Population With Diabetes.” [published online ahead of print September 19, 2020]. Journal of Diabetes Science and Technology. https://doi.org/10.1177/1932296820958754 [Accessed May 2023]

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