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How to connect with caregivers

Share your glucose data with friends, family and caregivers with the LibreLinkUp app§

With the LibreLinkUp app, family members and friends can receive your real-time glucose readings and customise glucose alarms. Ideal for parentsѰ and caregivers, the LibreLinkUp mobile app allows them to keep up-to-date with your glucose levels, wherever they are.ǁ

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A FreeStyle Libre System user smiling using her phone standing with her partner, a visibile sensor can be seen on her arm.
A FreeStyle Libre System user smiling using her phone standing with her partner, a visibile sensor can be seen on her arm.
A FreeStyle Libre System user smiling using her phone standing with her partner, a visibile sensor can be seen on her arm.

How it works

Connect the FreeStyle LibreLink◊ or FreeStyle Libre 3 app◊◊ to LibreLinkUp to remotely share glucose readings and alarms with loved-ones

How to Connect

Connect FreeStyle LibreLink or FreeStyle Libre 3 app and LibreLinkUp together to easily share glucose data and insightsII

Connect on the FreeStyle Libre apps*

For the person wearing a FreeStyle Libre 2, FreeStyle Libre 2 Plus or FreeStyle Libre 3 sensor that wants to share their glucose data and alarms^

To invite someone to see your glucose readings, open your FreeStyle LibreLink app or FreeStyle Libre 3 app then:

  • Open the Navigation Menu. From any screen, tap the "three lines" icon in the top-left corner.

  • Tap Share or Connected Apps.

  • Tap Connect or Manage in LibreLinkUp.

  • Tap Add Connection.

  • Enter Connection Information. Enter the name and email address of the person that you want to share your glucose readings with.

  • Tap Add.

You can share your glucose readings from the FreeStyle LibreLink app or FreeStyle Libre 3 app with up to 20 family members and friends.

2 smartphones showing the FreeStyle LibreLink app on one and the FreeStyle Libre 3 app on the other

Connect on the LibreLinkUp App

For the family, friend or caregiver that wants to receive glucose information

After you receive a connection invitation email from a FreeStyle LibreLink app or FreeStyle Libre 3 app user, click on the link in the email to download the LibreLinkUp app from the app store (if you don’t already have the app installed). After installing the LibreLinkUp app, follow the prompts to create an account and connect:

  • Tap Get Started Now on the welcome screen.

  • Review and accept the End User Licence Agreement and Privacy Notice.

  • Create an account. Enter your country/region of residence, name, email address and preferred password.

  • Go to your email inbox to verify your account and complete setup.

  • After you have set up your account, you will see a notification telling you that FreeStyle LibreLink or FreeStyle Libre 3 app user would like to share their glucose readings with you. Press Accept.

Two smartphones showing screenshots of the LibreLinkUp app. One shows the signup and login screen and the other shows an example notification next to LibreLink app icon

You will now receive glucose information in the LibreLinkUp app. You do not need to have the LibreLinkUp app running to receive notifications from your connections. You can connect with up to 20 FreeStyle LibreLink app or FreeStyle Libre 3 app users to see their glucose readings.

Having Trouble?

If you successfully installed LibreLinkUp and set up your account, but do not see a notification from the FreeStyle LibreLink or FreeStyle Libre 3 app user, make sure that your phone has an active Internet connection (Wi-Fi or mobile) and your phone settings allow you to receive notifications.

If you still do not see an invitation and you know that the invitation was sent, ask the FreeStyle LibreLink app or FreeStyle Libre 3 user who invited you to send a new invitation to the email address that you used when installed LibreLinkUp.

Benefits

Monitor your loved ones glucose levels remotely

 

Download the LibreLinkUp app§, connect it to your loved-one's FreeStyle LibreLink or FreeStyle Libre 3 app as their invitation from FreeStyle Libre apps, and you can keep up-to-date with their sugar levels, wherever they are.ǁ,Ѱ

Mother and daughter holding a tray

Optional glucose alarms for peace of mind1

With LibreLinkUp,§ family and caregivers get real-time accessII to their loved-one's glucose information and customisable alarms for peace of mind.1

Rely on proven alarm accuracy at every glucose level.2

    A sleeping boy with FreeStyle Libre sensor visible on the back of his upper arm

    Free to explore without finger pricks†,Ѱ

    When connected, parents and caregivers get real-time access to their glucose information and customisable alarms, offering the freedom to be out and about without the need for finger pricks.†

    A boy in soccer kit checking his glucose readings on smartphone with FreeStyle Libre sensor visible on the back of his upper arm

    Try the FreeStyle Libre 2 system with a free trial sensor

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    Related Reading

    Connected Care

    Discover how the FreeStyle Libre portfolio connects together to help you manage your diabetes.

    Find out more

    Connect to healthcare professionals

    Use our cloud-based management solution LibreView₼ as an option to stay connected to your healthcare team.

    Discover LibreView

    FAQs

    Find answers to some of the most common questions about LibreLinkUp and the rest of the FreeStyle Portfolio.

    Read FAQs
    References & Disclaimers

    Images are for illustrative purposes only. Not real patient or data.

    § The LibreLinkUp app is only compatible with certain mobile device and operating systems. Please check www.librelinkup.com for more information about device compatibility before using the app. Use of LibreLinkUp requires registration with LibreView. The LibreLinkUp mobile app is not intended to be a primary glucose monitor: home users must consult their primary device(s) and consult a healthcare professional before making any medical interpretation and therapy adjustments from the information provided by the app.

    * FreeStyle Libre apps refers to the FreeStyle LibreLink and FreeStyle Libre 3 apps

    ^ Sharing of glucose data requires registration with LibreView. Automatic upload to LibreView requires a wireless internet connection or mobile data connection.

    ◊ The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app. Use of FreeStyle LibreLink may require registration with LibreView.

    ◊◊ The FreeStyle Libre 3 app is only compatible with certain mobile devices and operating systems. Please check our website for more information about device compatibility before using the app. Sharing of glucose data requires registration with LibreView.

    ǁ The user’s device must have internet connectivity for glucose data to automatically upload to LibreView and to transfer to connected LibreLinkUp app users.

    Ѱ For children aged 4-12 using FreeStyle Libre 2 sensor or children aged 2-12 using FreeStyle Libre 2 Plus sensor, a caregiver at least 18 years old is responsible for supervising, managing, and assisting them in using the FreeStyle Libre system and interpreting its readings.

    † Finger pricks are required if glucose readings and alarms do not match symptoms or expectations.

    ₼ The LibreView data management software is intended for use by both patients and healthcare professionals to assist people with diabetes and their healthcare professionals in the review, analysis and evaluation of historical glucose device data to support effective diabetes management. The LibreView software is not intended to provide treatment decisions or to be used as a substitute for professional healthcare advice.

    1. Hilliard, M., et al. Diabetes Technology & Therapeutics. (2019): https:/doi.org/10.1089/dia.2019.0142.

    2. Data on file, Abbott Diabetes Care, Inc.

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