Sensor Support Request

We understand how frustrating it can be when your FreeStyle Libre Sensor falls off, shows an error, or just stops working. We're here to help. Please fill out the form below so we can review what happened and determine if you qualify for a sensor replacement. To make the process quicker, please have your sensor's serial number ready to include in the form. You can find the serial numbers of your last three sensors in the FreeStyle Libre Reader under "System Status > System Info."

Thank you for your patience and understanding. We're committed to helping you get back on track!

What data do we collect and why do we collect it?

ADC-102054 v2.0
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